Cosmo CRMCRM, Chatbot & AI
A customer service and relationship platform that brings every conversation into one app: the team captures leads from every channel, follows the funnel, sends message templates and organizes contacts and tasks — with the same experience on Android, iOS, web, macOS and Windows.
Key features
- Real-time omnichannel conversations, focused on WhatsApp
- Dashboard with current, unanswered, open and closed conversation metrics
- Lead funnel with stages, agents, chatbots and message templates
- Contacts as a list or kanban board, with search by name or phone
- Task scheduling with calendar
- Charts of support volume per channel
- WhatsApp number pairing via QR code
- Cross-platform app: Android, iOS, web, macOS and Windows
Artificial Intelligence in this project
Cross-platform app for a customer service platform with chatbots and AI: conversations, the lead funnel and automated flows reach the team on Android, iOS, web, macOS and Windows.
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